Dunlop India — Car tyres

Address:

flat No.401, Sai Lakshmi Nivasa #78, 2nd Cross, 7th MainNandakumar Layout Ramanjaneya Nagar, Uttarahalli Bangalore 560 061.

Customer care
Dunlop
Kolkotta

Dear sir,
I had purchased Hyundai i20 Asta Optional from Saphire Motors Pvt. Ltd.Bangalore on 6th march 2018. with regn, No.KA02 MN 3331.

The vehicle was delivered to me with 195R16/55R16 specification Dunlop tyres fitted to it.

The wheels were periodically alignined and balanced during servicing at Hyundai service centres and with reputed alignment centres.

After hardly running for 23000 KMs., the vehicle has started wobbling and pulling sideways. During the course of wheel alignment, it is shocking to find that the tyres show signs of swelling at the middle surface.
It is very hard to digest that a tyre manufactured by a reputed company like Dunlop, supposed to last for atleast 40000 KMs, showing signs of defectiveness at this early stage.

Driving the vehicle with such inferior quality tyres would be a threat for the safety of the vehicle, users and others on road.

Hence I request you to kindly address the issue and replace the defective tyres immediately.

Hope you would take the matter seriously and avoid me going for other alternatives.

Copy of vehicle purchase Invoice is attached for your kind reference.

Thanking you, in anticipation of your swift action in this regard.

Yours sincerely,
Krishnamurthy.S
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