| Address: | Patna, Bihar, 800026 | | Website: | DURIAN.IN |
I purchased edward sofa and centre table on 23rd april 2015 for127000.00, i complained about the damaged sofa to patna showroom in october before diwali, no one came to see my sofa till 12 th november then i mailed you on 12/13 th of november regarding this delay, on 14th november 1 mistry came to inspect the sofa and told that the 3 seated is broken, foam is displaced at several places and cloth is also torned. When i asked what is to be done then he told that they will take the sofa and get it reapired in 5 days . But till date no one came back or even called to take the sofa.
It is quite disheartening to see this lacklusture attitude of the company towards your customer, greatly disturbed i am sorry to say that i have made a great mistake to trust durian, because my trust on this brand has been shattered and i think the reputation of company is at stake.
Kindly get my sofa repaired asap. Was this information helpful? | 
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