| Address: | Beech Impex PVT LTD - Bangalore, 6 Venkataswamy Naidu Road, Tasker Town, Shivajinagar, Near Hotel Ramada, 560051 |
Hello,
This is aseem mishra from bangalore - marathalli outer ring road. We purchased a durian recliner sofa during festival time at a discounted price of inr 1, 24, 347/- (Original price inr 2, 17, 200), a few years back from beech impex pvt ltd - bangalore. We were told at the time of selling, that this model of sofa set that we purchased had upholstery made of genuine leather. As that was our basic requirement.
Unfortunately, this sofa has been repaired three times already for it's bad quality so called leather material. Now i am sure, that this sofa is not made of genuine leather but with cheap local material.
I made a big mistake of spending more than a lakh for buying this sub-standard durian make recliner sofa set. While my friend purchased at the same time as we, a "stanley" make sofa again of genuine leather material. While his sofa even now continues to be in good condition, where as our sofa's material has turned out to be a local material upholstery, which is pealing of[censored]nlike genuine leather material.
Our sofa is still under warranty. I would like to get the attention of "durian" company on this sub-standard sofa sold to us, to get the complete upholstery replaced with genuine leather material at the earliest as per the commitment by the company.
As this is a complete breach of trust.
My point is, while purchasing this sofa which is costing more than 2 lakh (Original price). We were told it's pure leather and now it's turned out to be a non leather material, is completely un-acceptable. Please let me know, whom should i take this matter to get it's upholstery changed with pure leather material as sold to us.
I am really upset with this quality and especially the material used.
Please let me know at the earliest.
Thanks
Regards
Aseem mishra
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