[Resolved]  E-Billing Solutions — Bill

Address:Jabalpur, Madhya Pradesh, 482001

Dear sir, After pament of my phone bill [protected], I am requested as follows...

Dear Customer,

Thank you for using My Services on http://myservices.relianceada.com/.

With reference to your Reliance account, we would like to inform you that we have received your bill payment of Rs.342 on 07/07/2016 21:41:27

Please find attached the receipt for your payment. Your receipt id is AMIP85217222. Please note that this receipt is valid subject to the realisation of your payment.

Thank you for choosing Reliance, India's No.1 Network.

Regards,
Customer Care
Reliance Communications
Dear Sir,

I am going to USA on[protected] to[protected] for period of 3 months.
Hence I request you to kindly disconnect my No.[protected] for this
period and can regularize from[protected]. Awaiting for an early and
positive reply in this regard.

Thanking you,
Show quoted text
--
K.V.Krishna Rao
Jabalpur - 482001 (MP) India
Cell - [protected], [protected]
[protected]
Dear Sir,

I am going to USA on[protected] to[protected] for period of 3 months.
As requested in my earlier email, still I am not received an y reply from you.

Thanking you,
Show quoted text
Show quoted text
[protected] Forwarded message[protected]
From: "venkata krishna Rao"
Show quoted text

Also I talked to customer care with s requesy that don't chatge any bill as above and continue my services as already requested. But they are listening and sending threatening sms like below..

Legal notice dispatched at your address due to os of rs 693 of [protected] AC[protected] pay at Reliance store to avoid legal proceeding

Kindly look into the matter and arrange to settle the as early as possible. If not so I have to communicate the same to your higher officosls to solve tha same.

Thsnking you.
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Jan 20, 2017
Complaint marked as Resolved 
E-Billing Solutions customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
E-Billing Solutions Customer Care's response
Dear Sir,

I hope this complaint is not related with our payment solutions. Henceforth, we request you to contact the stated Reliance team for further updates. Kindly contact us for any online fraud related activity happened through our EBS payment gateway. For any further queries, please drop your mail at [protected]@ebs.in
Verified Support
Dec 16, 2016
E-Billing Solutions Customer Care's response
Dear Sir,

I hope this complaint is not related with our E-Billing Solutions payment gateway. Henceforth, we request you to contact the stated Reliance team for further updates.
Complaint comments 

Comments

Dear Krishna,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Dear Krishna,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time to arrange the call back.

Regards,
Reliance Communications

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    +91 22 4488 7000
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