E-Billing Solutions — transaction failed but money deducted. | |
On 21st april 2020, i tried to make a payment towards lucknow university ug admission fees for registration id - [protected] of ₹ 800.00. The payment made via hdfc payment gateway - ebs (Ingenico group) through bandhan bank's rupay debit card ending *3319 in the name of rahul maheshwari. After i entered the otp and proceeded, the amount was deducted from my bandhan bank account [protected] but the transaction failed citing some authentication error. Transaction details are shared via images for this complaint. Still today even after around 15 days, i have not received the refund for my failed transaction. Kindly clarify the matter and do the necessary. . Was this information helpful? | |
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+91 44 6663 3333
+91 22 4488 7000
1st Floor, Akar's Tech Park, No 2, Manikodi Srinivasan Nagar, Main Road Extn, Seevaram, Perungudi, Chennai, Tamil Nadu, India - 600096
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