EarlySalary — Bogus/fraud increase in emi

Hello i took loan from early salary and as pe rbi guidelines i opted for moratorium from early salary. I send them mails before the due date for moratorium. But they said that they need my bank statement to process for moratorium. I send them my bank statement showing i am not getting my salary. After which i got reply from them that only one month moratorium can be given to me and that only after i pay them 10% of my loan amount. I did not hear about such condition. After which i decide to took loan from my friend and pay emi and i paid my emi but due to their slow responses on my moratorium request i paid my emi few days late. After which i paid my 2nd emi well on time. But after few days when i check my 3rd and last emi amount i was shocked to see that they increases my emi by 3000 rs my emi amount is 14700 but in their app it shows as more then 17000. I am complaining about this matter to early salary on twitter and email from 1 month but they are not correcting my emi amount. I also check my loan statement which clearly shows my emi amount is 14700 but they fraudently increases my emi and now i am getting 100s of call from their side and pressuring me to pay the amount as indicated by them. I send many request to correct my emi but they are not doing so. Please help me in this matter. I am attaching my loan statement, and all other supporting documents.
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EarlySalary customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2020
EarlySalary Customer Care's response
Hello Naveen,
Request you to please write to us at [protected]@earlysalary.com, we will surely help you with the resolution. Incovenienc regretted.

Best,
Team EarlySalary.
Verified Support
Aug 14, 2020
EarlySalary Customer Care's response
Hello Kulbir,
Kindly ignore the above name* (Typo)
Aug 15, 2020
Updated by Kulbir singh 1988
Hello i made 100s of complaints by sending emails and on your twitter account but nothing has been done and now I am getting threatening calls from your collection agent to pay the emi. Therefor I am requesting you stop your agents from threatening me by calls. I am goverment employee and if your agent again threaten me I will make an fir against him and your company. Please correct my emi amount I will pay my emi within a seconds till then don't harass or threaten me. I will got reply from rbi and consumer helpline for quick redressal of complaint. You are free to take any legal action regarding blocking me or giving legal notice but don't gave power to your agents to threaten or harassing me. If I again got any call regarding this I will made a police complaint and file a court case against your company and your agents. I took loan from you and I want to pay my loan so correct my emi amount.
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