[Resolved] EaseMyTrip.com — Booking confirmed by EMT BUT Hotel refuses of any confirmation

Nidhi Kantharia

from Mumbai, Maharashtra

Aug 9, 2022

Address:

Delhi

I booked with EMT for a Hotel stay. And I was provided booking confirmation ID and hotel booking ID by EMT. But on enquiring the hotel, hotel authority refuses any booking as there are no vacancies. This Fraudulent agency now refuses to acknowledge my problem and doesnot initiate the refund of my payment inspite of calling them continuously on their customer support number from past 48 hours. My advise the website is a SCAM. Donot waste your money by booking with them. The Customer support is a BLUFF. They give false promises but do nothing. DONOT CHOOSE EASE MY TRIP.

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Sep 13, 2022

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2022

EaseMyTrip.com Customer Care's response Hi, We apologize for the inconvenience caused to you. Kindly DM us your booking details on our whats app escalation no.[protected] so that we can assist you accordingly.