[Resolved]  EaseMyTrip.com — Full refund against cancellation under 24hr policy(EMT[protected]

Hello,
I'm waiting for a very long time from the last conference call in which you people(Monika from EMT and Elly from Cathay Pacific) and you both agreed for full refund against the 24hr policy. Cathay Pacific lady told to cancel the flight and company will provide the full refund. But EMT didn't cancel the flight within 24hr, and due to some miscommunication 2 tickets were booked of same Person in same flight on same date. And you people have taken it for granted. This is not acceptable. You've to cancel one ticket and as you've told that you'll give full refund against cancellation. It's a hard earned money. Do not spoil your reputation by doing all this things, and breaking your customers promise. Kindly cancel one ticket and 100% refund it asap. Booking ID(cancelled ticket) EMT[protected], another ticket which was booked with booking ID EMT[protected]