EaseMyTrip.com — Refund Not Provided

Address:Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I have booked a flight ticket for economy class from EasemyTrip of Jazeera airline on 04/01/2022. Unfortunately, due to some personal reason I had to cancel the ticket. As I got Refund Mail from Airline in the form of Credit Shell. However, I wanted my refund to be credited into my bank account from which I have made the payment. when I mailed the airline regarding my concern they totally denied me stating that (Please note that your booking was issued from 3rd Party (EasemyTrip), so you need to contact with them for any further assistance).

However, Serval Times I have also called Customer care of EaseMyTrip but they have just given me false commitment to resolve the problem. EaseMyTrip has Mantelly harassed me & I feel embarrassed asking my money again and again.

I will be highly obliged to get money refunded At Earliest.
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EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
EaseMyTrip.com Customer Care's response
Dear Shahid Khan, we are getting your details checked with booking ID EMT93138583 and you will get an update on this soon. Till the time your patience is highly appreciated.
Feb 01, 2022
Updated by khanfox
I am still waiting for your Reply. It has been log time since I cancelled the Booking. I need my Refund on Urgent Basis. This type of service is not accepted from you.
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Dear Shahid Khan, we are getting your details checked with booking ID EMT93138583 and you will get an update on this soon. Till the time your patience is highly appreciated.

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