EaseMyTrip.com — Regarding my flight bookings fraudly cancelled using my PNR details without my consent or any OTP

I booked 3 tickets through easemytrip with booking id :- EMT[protected] which got cancelled and airlines falsely stated that customer cancelled tickets through their website. I immediately had to make new bookings due to this fraud which cost me higher 10000 Rs. as i would not get my visa issued without my return tickets. now easemytrip issued me refund for the tickets deducting cancellation charges of airlines 13500/- Rs. and 1500 Rs. of easemytrip. i got refund of my bookings which i had never cancelled. So When i asking for waiver of cancellation charges which i never cancelled easemytrip not giving me the same. i bared the cost of 10000 Rs. higher for making new bookings plus 15000 Rs. cancellation charges i want back. Easemytrip waiting for airline reply from 15 days and no reply from airline. A family Customer like me should be suffered from such fraud and should be given waiver and money back. Also attaching you a new bookings made at the same time due to this fraud for the proof.