EaseMyTrip.com — Wrong refund amount

I booked emirates round-trip tickets with easemytrip and paid around 54000 and after 1n half month due to some technical issue emirates cancelled my return flight and I called easemytrip and checked with their customer service and he told me i can use one way ticket and for my return ticket as it got cancelled by the airline i will be getting full refund for my return flight ticket that was approximate 27000 but the refund i got that is approx 9700. That refund is incorrect and it's been 30+ days i am following up with them. Earlier easemytrip said this refund i got because the flight i cancelled it but later they said emirates refunding this amount only there is some charges for cancellation of the ticket n all. So basically i think this company is a scam company their modus operandi is give customers wrong refund money and earn interest on the customer money and delay the process as long as possible and blame airline, customer. THIS COMPANY IS SUCH A BIG SCAM. NEVER GOING TO BOOK WITH THIS COMPANY.
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EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jan 27, 2022
EaseMyTrip.com Customer Care's response
Dear Sanyam Sanyam, Greetings from EaseMyTrip.com! Regarding booking ID EMT87774549 we are already working on your refund request. Request you to allow us some time to get the same check. In case of any further assistance, please write us at [protected]. Regards, Care Team.
Jan 27, 2022
Updated by Sanyam15
I am getting this same reply from your team from past 40 + days. Stop scamming the customer. SHAME ON YOU
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