[Resolved] Easemytrip — jet airways refund - emt55982974

Pradz y

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400043
Website:	Easemytrip

I am a regular flyer through easemytrip but this kind of experience is making me rethink to approach.

I had a ticket booked in the month of march, and the tickets were cancelled due to cancellation of jet airways flights, despite of several followups from last 8 months. I have been receiving a copy / paste response from customer service of easemytrip.

I have been told that refund is yet to be received but this is a fraudulent act, as i understand from news & jet airways site that cancellation in the month of march has been refunded.

I expect a resolution from the management of the company at the earliest.

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Nov 17, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

EaseMyTrip.com Customer Care's response Dear Sir,

Greetings from EaseMyTrip.com

We regret for the inconvenience cause to you.

We would like to inform you that still we haven't receive the amount from the airline end. We are putting in a persuasive efforts to ensure that we get your refunds. However, this is only possible if the same is received from Jet Airways.

Looking forward towards your continued faith in us.

Kind Regards,
EaseMyTrip Team