[Resolved] Easemytrip — provided wrong information

sweta.swetaa

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	easemytrip.com

I had Go-air flight from Mumbai to Bhubaneshwar and i called up the customer care to confirm whether it will take up from domestic airport or international airport. The information provided to me was "international airport". When i reached international airport i got to know that GO-AIR flight takes off from domestic airport. I rushed to domestic at the peak hours.

I had already lodged a complaint regarding this but nobody bothers to reply. There no value of our time, energy and money to these companies and their people.

Was this information helpful?

No (0)

Yes (0)

Aug 23, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

EaseMyTrip.com Customer Care's response Dear Mam,
Greetings from Ease My Trip !

As We have noted your feedback and will be shared with the concerned team. We do take feedback seriously and act swiftly upon them. Please be assured that we will surely reach the root cause of the issue occurred so that you can have a seamless customer service experience in future.

Thanks & Regards
Social media escalations