[Resolved] Easemytrip — Unethical behaviour and too much hidden costs | |||||
I would never suggest anyone to book a ticket via easemytrip platform.. This is the worst site i have ever experienced in my life... I booked a ticket from bagdogra to delhi for 8 sept... I was really happy initially to book a ticket at cheapest rate... But when i got a confirmed booked ticket i saw that baggage was allowed 0 kg.. Which is really #,... As of no passenger would be going just to roam about in a flight... Atleast some luggage would definitely be there... When i called up ease my trip... They were so rude to listen to my complaint.. They behaved as such as if they themselves were helpless... They just kept on replying me" talk to the flight personnel" as if they had no responsibility... When i asked them to cancel up my flight they rudely said to me rs. 5000 as if customer money has no value... I am really disapppointed... Was this information helpful? | |||||
Dec 9, 2018 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 EaseMyTrip.com Customer Care's response Dear Sir, Please drop a mail at [protected]@easemtrip.com or contact us on our WhatsApp number i.e [protected] with your booking details so that we can assist you better on the same. | |||||
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