[Resolved] EaseMyTrip.com — air ticket which my husband booked today

Naqui Ahmed

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560067
Website:	Easemytrip.com

Hi,

My husband tried booking ticket from Bangalore to Kolkata. While making the payment, it flashed a message that the price has increased do you want to continue. He discarded the transaction however he got a message that any has been debited.
He tried calling the customer care but the queue was busy. In the meanwhile after 10 minutes he booked ticket from another website.

After booking he got ticket from easemytrip.

He tried contacting the customer care again and they told me that they can't do much.

It was definitely not my husband fault, it was their system failure so easemytrip should reimburse.

Please help us, as we tried requesting them but they are saying Airline needs to cancel and they can't refund the money.

Regards,
Jurmin.[protected]@gmail.com

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Dec 5, 2018

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We hope that your query has been resolved. For further assistance or any query you can ping us on our whats app number [protected] or you can drop us a mail at [protected]@easemytrip.com We will surely assist you on priority.