[Resolved] EaseMyTrip.com — airline booking cancellation | |
I booked one flights from lucknow to delhi on 28th jan 2018 for 2 passengers and the second return flight from delhi to lucknow on 31/01/2018 for 2 passengers. My booking reference is emt 34619026. I asked tem (Easemytrip) to know cancellation of these tickets. They replied that i will get nothing if i cancel. They will even keep the airport taxes with them.in any case the government taxes will not go to the government & easemytrip will pocket the government's money too. It is highly unfair & illegal. Please help. Do not let them grab government taxes & airport fee. Was this information helpful? | |
Dec 2, 2018 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 EaseMyTrip.com Customer Care's response Dear Sir, Apologise for the trouble caused. As the cancellation charges are decided by the airlines itself and we only take our service fee of INR 250. For any further assistance or any query you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority. We also assure you that you will not face any such issue in future. | |
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