[Resolved]  EaseMyTrip.com — airline ticket

Hi
Booked mistakenly tickets via easemytrip for 3 passengers from jammu to srinagar instead of srinagar to jammu for 11 dec 2018.
Calling immediately customer care to do changes but they denied asking for cancellation and rescheduling charges.
This is unfair.
Ticket details are:
Booking id: emt53719553
Plane: g8-287
Phone: [protected]
Email: mirza. [protected]@ymail.com
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Jan 4, 2019
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2018
EaseMyTrip.com Customer Care's response
Dear Ma'am,

We tried calling you but your number was switched off. However, Once the ticket is confirmed then the rescheduling charges are applicable. As we have checked with the airlines as well charges are applicable as of now. For any further assistance, you can call us or ping us on our whats app number [protected]. So that we can assist you in a better way.
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