[Resolved] EaseMyTrip.com — amount not refunded | |
I have cancelled a ticket on[protected] booking id emt65029892 for which until today nov 28th 2019 i havent received the refund. Inspite of three times follow up, its not done. And the phone banking officer doesnt have a good customer service sense to handle the problem maturely. She keeps on repeating like a recorder of what she has to tell, rather than understanding the clients questions. I would want an compensation for this amount since its more than a month delay from your end. If not i would proceed the same in consumer court. Was this information helpful? | |
Jan 9, 2020 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Dec 03, 2019 EaseMyTrip.com Customer Care's response Dear Sir, As we have checked on the airline portal we didn't received any refund from the airline so kindly check with the airline ones and if they pass the remarks for the refund we will initiate the same from our end as well. Thanks & Regards EaseMyTrip.com | |
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