[Resolved] EaseMyTrip.com — b2b portal and white label website | |||||
Dear sir/ madam, I am a travel agent from bangalore. I took a website and a business to business portal from easemytrip by paying rs. 17000. Before taking the website i spoke with their representative and they told whatever profit or commission i will earn will directly get credited in my bank account. Now after making the portal and started doing business i found they have totally cheated me. I found that all my commissions and profits were stuck in their wallet and there is no option to take out the money to my bank. They refused to return my commission to bank. I spoke their senior higher authority mr. Sunil and he also said the commission cannot be transferred to bank and can be utilized in next booking. Also their were many times i even did not get proper commission because of their faulty design of the commission structure. I am a small businessman & i need to get profit in my bank for my personal uses. I even told them on the 1st day to take back my website and give my rs. 17000 back, as they made fake commitment that all the profits will be transferred to bank. I have full recording of the conversation which i had over phone and want to place it in front of the court if required and also recording of mr. Sunil who told me clearly that i will not get the money in my bank and it is also said by their ceo. I placed the call record of the conversation to the entire easemytrip team but then also they said they will not transfer the amount in my bank. I request you to download the link and listen to the recording that i had on : Date of call - 13th october 2018 Person who called me was ms. Swathi pathak Number from where call had come - [protected] Link - https://s.amsu.ng/kVUF1kyuXchN I request consumer complaint team to take appropriate action against them and see that either i get the comission in my bank or get back the money which i payed to make the website. Regards, Kalyan banerjee Mob [protected] Was this information helpful? | |||||
Feb 13, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jan 13, 2019 EaseMyTrip.com Customer Care's response Dear Sir, Sorry for the inconvenience caused. We have acknowledged your issue and have passed the same to the concerned team and they will contact you shortly to resolve the issue. Please allow us some time for the same. | |||||
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460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
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