[Resolved]  EaseMyTrip.com — booking rejected with no refund of money

My booking id is emt72183596. I had booked my flight on 19th march 2020 at 11:00 o clock. The money got debited from my account but i didn't receive any email confirmation on the booking. It was an air asia flight from bangalore to kolkata on 21'st of march at 5:35 a. M the booking showed status as pending, later i checked the status through your website which said the booking has been rejected.
I have been calling the helpline number since then i didn't receive any response.
When will i get my refund?
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Apr 23, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2020
EaseMyTrip.com Customer Care's response
Dear Sir,
Greetings from EaseMyTrip

We would like to inform you that you Booking cannot be made so we have refunded you with the full refund amount to you on[protected] which will reflect to your same mode of payment within 5-7 bank working days.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)
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