[Resolved] EaseMyTrip.com — cancellation refund is very low and no one answering

Raks Jain

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400070
Website:	www.easemytrip.com

I have booked bus ticket from ease my trip.com
Booking i d is emt40702053 and emt40702628
Tickets from mumbai to banglore and banglore to mumbai
Which later on i have cancelled due to personal reason
The wed site states i[censored] cancell ticket before 48 hour of travelling they charge only rs 125 as cancellation fees
And i have cancelled my 4 days before d journey but the refund i got is only 50 of my booking amount
I have called maximum time at coustermer care also droped mail to them but didnt got a satisfactry reply

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Dec 1, 2018

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Apr 16, 2018

Updated by Raks Jain my number is [protected] i[censored] need for any help

Verified Support

Oct 31, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

Apologise for the trouble caused. We hope that you got your refund. We assure you that you will not be facing any such issue in future. We as a company always try to improve customer satisfaction. For any assistance or any query you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com