Easemytrip.com — cheating customers

 
1 Review
Salcete, Maharashtra, India
 Victoria Quine on Jul 3, 2019
I booked return flights with easemytrip for 21st june, returning 29th june online. Account got debited, but then i receive an message saying system error, flights not confirmed and they will autoreverse the transaction issuing full refund. Now, exactly 1 month on. I have received just half refund, by two amount. Still awaiting the remaining half. Have rang maybe ten times. They are cheating and robbing customers.

Complaint Status


[Jul 03, 2019] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
EaseMyTrip.com Customer Care's response, Jul 12, 2019
Dear Ma'am,

Greetings from EaseMyTrip!!!

We request you to please provide us with your registered contact number as well as the mail ID on our whats app escalation number [protected]. So, that we can check the status and let you know the exact status of your refund.
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    Customer satisfaction rating
    90%
    Complaints
    236
    Pending
    30
    Resolved
    205
    phone
    + 91 11 4313 1313
    +91 11 4303 0303
    location
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    Easemytrip.com - cheating customers