[Resolved] EaseMyTrip.com — easemytrip reluctant to refund money | |
Easemytrip is the biggest cheat and fraud i have ever dealt with. I booked ticket id - emt[protected]Operated by united airlines) from newark to new delhi for may 24th. United cancelled the flight later since airspace over pakistan was closed. United refunded the money to @easemytrip, but now easemytrip is not refunding the money back to me. I contacted united airlines and they told they have already refunded the money back to easemytrip and following is the proof from united: 1. On 05/14/19 united refunded the money to easemytrip via refund # [protected]. 2. On may 28, 2019 united refunded some additional charges via refund # Bsp # [protected] Bsp # [protected] When i cced united customer care in the email along with easemytrip in the escalation email, easemytrip agents are removing the cced email o[censored]nited customer care silently. Clearly easemytrip is a cheat. Even after repeated phone calls and emails, their latest response is - that 'they haven't received any money from united', even though united already gave the proof that they have submitted the refund. Easemytrip is a looter. It was a super big amount for me (Rs 1, 17, 784) and it has caused me so much tension and anxiety. They did not refunded back a single penny. I want to put easemytrip to court and put legal action against them. Shame on greedy, fraud, cheats! I would advise every customer to stay away from their cheat service and save your self your hard earned money. Was this information helpful? | |
Jul 18, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jun 08, 2019 EaseMyTrip.com Customer Care's response Dear Ma'am, As per the concerned team, we hope your issue has been resolved and your refund has been processed today and you will get the same in 5-7 bank working days. Further, For any kind of help, you can directly contact us on our whatsApp no. [protected] | |
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