[Resolved]  EaseMyTrip.com — Easemytrip.com is not changing the intial of a passanger

Address:	Pune, Maharashtra, 411057
Website:	paytm.com

Hello All,

Problem :: I asked to change the intial of HArsh Kumar from Ms to Miss

After several call, it is becoming terrible experience from both Jet and easemytrip.

I contacted Jetairways (Rajni & Ashish, floor supervisor) & they are saying to contact the travel agency & only travel agency can do it, for the change in Intial from Ms to Mr.
But few days back jetairways customer care personnel told me to raise a request via travel agency which I did & got below feedback from them.
Where as easemytrip.com is saying that only airline can do it.

So I am not getting any resolution to the problem rather annoyed because of such grievance cell.

Jetairways statement : Initial can be changed only through help of Contact Easemytrip.com
Easemytrip statement : "as per airline policy no changes would be allowed in the name after confirmation."

Now looping both Jetairways & Easymytrip customer care.

Needless to say pathetic customer service from both the party, I don't mind cancelling the ticket and booking other one, but for sure this experience will become word of mouth experience of people around me.
I remember having similar experience with Yatra.com but they were agile to resolve the issue rather then mocking the customer through ridiculous customer care.

Thanks & Regards
Ajay Ranjan