[Resolved]  EaseMyTrip.com — flight cancellation

My flight for may 14th was cancelled by the airlines due to covid19. So i requested for full refund as per the airline policy. But easemytrip cancelled my request for full refund. Please find attached the refund policy of airline posted on easemytrip. My booking id is emt70285575. My flight day is approaching soon, so i kindly request to look into this asap. Thank you.
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May 14, 2020
Complaint marked as Resolved 
I would like to thanks consumer complaints to forward my request to EaseMyTrip. Thanks to EaseMyTrip for giving the refund quickly. Thank you 😊
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
May 06, 2020
EaseMyTrip.com Customer Care's response
Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Thank you for writing your query to us. As checked your refund request is already under process.

Request you to allow us time so that we can update you on this, Your patience will be highly appreciated.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)
Verified Support
May 16, 2020
EaseMyTrip.com Customer Care's response
Dear EaseMyTrip patron,
Greetings from EaseMyTrip.com

We would like to inform you that your refund has already been processed from our end.

Please find below refund details:

Booking ID : EMT70285575
Refund Amount - NR 71448.00
Refund Date[protected]
Bank ARN - 75120330134000346292078

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)
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