[Resolved] EaseMyTrip.com — flight refund scam

mdadil40

from Valpoy, Goa

Address:	New Delhi, Delhi, 110092
Website:	www.easemytrip.com

Dear sir/madam

I have made the flight booking through easemytrip and cancelled my flight on 2nd dec and instantly i have received the acknowledgment about my refund but till now there is no revert i have called the direct flight jazeera airline my pnr number is t4974s dubai to mumbai, they said they have initiated the refund but ease my trip is not ready to do same. If they are not refunding my amount unless they get refund from the airlines than why they have charged me inr 250 as cancellation fee that to not taking responsibility one of worst experience i ever had.

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Jan 18, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We hope your issue has been addressed and we assure you that you will not be facing any such issue in future. As we have already given the feedback to the concerned department. We always try our best to give our customers the best resolution and try to keep our customers happy. For further you may ping us on our whats app no.[protected] we will surely assist you on a priority. We request you to please remove the review posted marking the closure of the issue raised