[Resolved] EaseMyTrip.com — flight ticket | |||
I booked a flight from kolkata to delhi from easemytrip app After the booking money got deducted and i have got booking information as pending then they called me after 10 minutes saying for some problem booking cancelled and i will get my money back within 72 hours Now i would like to state to consumer complaints that it’s very hard for me to book another ticket for the same date because i don’t have enough money and it’s very urgent for me as well to go. The app did not provide any information about the flight that if you book it will be on pending. I am helpless now I have recorded their calls as well and after finding it on web i find i am not the only one who is facing this there are many more costumers and as it seems this is a fraud company i am very much worried now so i thought of letting this know Please take actions asap After 72 hours as they said I will file a complaint in court against them if i don’t get the money. Was this information helpful? | |||
Feb 28, 2020 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jan 21, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com We regret the inconvenience caused to you. We would like to inform you that your refund has already been processed from our end. Please find below refund details: Booking ID : EMT69261736 Refund Amount - 7678.00 Transaction reference ID - [protected] Bank ARN:- 30001000210020019367655 Note :- It may take 5 to 7 working days to reflect in your original mode of payment. We would be glad to help you. Please feel free to contact us in case of any other assistance. Thanks & Regards, Easy Trip Planners LTD. [protected] Verified Support Jan 22, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com Refund already has been processed from our end as per banking process time it may take 5-7 working days. Note:- Generally it's reflect within 72 working hours after processing the refund. We would be glad to help you. Please feel free to contact us in case of any other assistance. Thanks & Regards, Easy Trip Planners LTD. [protected] | |||
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