[Resolved] EaseMyTrip.com — fraud company : misleading : only hand baggage 7kgs allowed no indication on site

K Kap

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500085
Website:	easemytrip.com

I booked a flight sg-122.

Emt did not show anywhere it was hand baggage only fare. I have taken screenshot before booking also and after booking also.

It never showed anything about hand baggage fare. Once i booked the ticket and on confirmation it shows only hand baggage fare. It is same price same day same time same flight.

Don't know whose issue it was but the site does not show anything if it was hand baggage fare. It is their mistake they should refund me the amount which will be charged for extra luggage or just make my ticket normal check in baggage of 15 kgs.

Booking id emt48065418

+2 photos

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Aug 23, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

EaseMyTrip.com Customer Care's response Dear Sir,
Greetings from Ease My Trip

As we have checked you have selected the hand baggage fare only.

Thanks & Regards
Social media escalations

May 14, 2021

Updated by K Kap liar ### just see the screenshot

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