[Resolved] EaseMyTrip.com — Indigo credit shell not working | |
Sheshanshu majumdar: Hello, My indigo flight kq9eqe was cancelled because of extended lockdown. I was offered by a credit shell against the pnr. While trying to book another ticket, the pnr is not being recognized as a valid credit shell on easemytrip website. I also talked with mr. Mahboob through whatsapp based customer service, but he could not solve the issue. Your executive insisted that i am not using correct steps, but i am following all the steps given on www.easemytrip.com/offers/indigo-credit-shell.html. Kindly look into it as soon as possible as i am required to book another ticket Sheshanshu majumdar [protected] [protected] Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support May 23, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com Thank you for writing your query to us. As checked refund is still pending from airline. We request to you please provide us 24 to 72 working hours so that we can check with our concern team and get back to you. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) | |
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