[Resolved]  EaseMyTrip.com — insurance amount reimbursement

Address:

Shop no. 15 Shramik Niwas, S Nalawade Marg, Chinchpokli East, Chinchpokli East, Mumbai City, Maharashtra, 400012

I have booked flight ticket with insurance at emt portal, now when i want to cancel my tickets they are saying me that i wont get any refund for same.
As insurance is only for accidental insurance and incase of mishappening. While booking only i have clearly seen that the cancellation charges are taken for full repayment incase if i want to cancel the ticket.
But now these guys are just saying no to me. Infact they were not ready to help me with details as well and then when i argued with them then they said i need to call insurance customer care no. For that we have to be on call for more then half an hour. And in this case neither emt not the insurance people are ready to update us the amount. That in case if i cancel the ticket how much i will get refund. They said it depends you may get some or half the payment. Nobody was ready to take the responsibility. Later i have cancelled my tickets and bear the loss of full amount of rs. 15, 000/- is this is how they provide us service. Am just not happy with their service. They are just cheating around.