[Resolved] EaseMyTrip.com — jet airways ticket cancellation refund

[email protected]

from Mumbai, Maharashtra

Address:

110094

I booked the flight through ease my trip.com in feb, 2019 for the month of march. But the same flight was cancelled by airlines. And from that time i am following up with easemytrip.com. But every time they reply that we are following up with airline even they are not sharing any proof that they are claiming for my refund. And second thing jet airways has declared three or four list for refund. But there is not my name in the list.
Airline name - jet airways
Easemytrip.com pnr no. Ervlpa.
Ticket no.[protected]/1/1
Name - raj kumar
M. No. [protected]/[protected]

Was this information helpful?

No (0)

Yes (0)

Nov 12, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2019

EaseMyTrip.com Customer Care's response Dear Sir,

Greetings from EaseMyTrip.com

We regret for the inconvenience cause to you.

We would like to inform you that still we haven't receive the amount from the airline end. We are putting in a persuasive efforts to ensure that we get your refunds. However, this is only possible if the same is received from Jet Airways.

Looking forward towards your continued faith in us.

Kind Regards,
EaseMyTrip Team