[Resolved] EaseMyTrip.com — money deducted from my bank account but ticket not booked. | |
Nancy Nikita Samad Ph:- [protected] Email- [protected]@gmail.com Today(11.03.19)around 6 :30 pm I, Nancy Nikita Samad, tried to book a round trip flight between delhi and hyderabad. The money got deducted from the account but the ticket booking status showed unsuccessful response. I need to get my tickets ASAP. Please look into the matter as soon as possible and get my money refunded back. Was this information helpful? | |
Mar 27, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Mar 12, 2019 EaseMyTrip.com Customer Care's response Dear Ma'am, We are sorry for the inconvenience caused. We would like to inform you that your transaction shows failed to us and if the payment is deducted from your account then it will be automatically rolled back to your source account within 24-72 hours and if the same does not reflect into your account then please contact your respective bank. Verified Support Mar 26, 2019 EaseMyTrip.com Customer Care's response Dear Ma'am, We are sorry for the inconvenience caused. We would like to inform you that we have not received the payment and the same shows failed and we hope that it must have got credited back into your source account. Further, as you have informed about the executive Mr Rajat, we will definitely look into this. Please let us know if we can further assist you on the same. | |
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