EaseMyTrip.com — non-receipt of refund against cancelled airtickets

I had made bookings in my wife's name through easemytrip and subsequently these were cancelled due to cancellation of flights / otherwise and full refunds have been made to easemytrip by the cocerned airline. But this has been refunded to me by easemytrip, despite follow-up, as detailed below, for more than 2 months or so.
1.20.3.20 kol-jodhpur emt69191528 g9dwtp - spicejet cancelled through airline – full refund rs. 4794/=/= (Rs 4865/=shown in cancelled ticket for refund)
2.22.3.20 jodhpur-kol emt69191696 qh7ugh - spicejet cancelled by airline – full refund rs. 4541/= (Rs 4612/=shown in cancelled ticket for refund)
3.22.3.20 jaipur-kol emt70951813 thrgsc - indigo cancelled by airline – full refund rs.3981/=
Shall be grateful for early resolution.
Was this information helpful?
No (0)
Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
EaseMyTrip.com Customer Care's response
Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

We have requested for refund on your behalf strictly as per airline policy. You will get an update on registered contact details on refund status.

Note :- Refund may take 5-7 working days to reflect in your account after being processed.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)
Jul 06, 2020
Updated by cmbachhawat
Thank you very much. I have now received email from EasemyTrip that refunds are being processed and the amounts will be refunded to me early. Very quick response after the intervention from your end. Highly appreciated by me, including the email sent to me from your end regarding forwarding of the complaint. CM BACHHAWAT 6.7.20
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1306
    Pending
    315
    Resolved
    764
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information