[Resolved]  EaseMyTrip.com — Non refund of amount as per tc

Address:	110092
Website:	travel booking

We canceled our flight 15 (April 28) days before the scheduled travel (May 15 and may 19) from chennai to goa and return back to chennai. We are shocked to see the refund amount as not even 8% of the actual amount being paid. We did cancellation for 5 members initially and recieved the amount as rs.3850 and later cancelled the single passenger out of the boooking id. For the second cancellation i recieved the same cancellation request number and the refend reference number as 0. Also the refund made for that cancelled was rs 0. Apart from rs 250 for cancellation fee, we know that there will b penality by the airlines for cancellation. But this much deduction as penality is not fair. So kindly clarify regarding this issue over the phone or by mail as soon as possible.
The ticket cost is 26000
Booking id - bet[protected]
Cancellation request number - 109454
Refund reference number as emtcrn/28894/2017-18