[Resolved] EaseMyTrip.com — non refund of cost of ticket on cancellation of flight

 
1 Review
JAMMU, Jammu, Jammu and Kashmir, India
 sushil6594 on Dec 7, 2019
I have booked a ticket for travel date 08.11.2019 from srinagar to jammu on ai-822 flight. The said flight got cancelled due to bad weather. I have cancelled this ticket from easemytrip.com but they have refused full refund, on approaching air lines the anwser is that it has to be seen by ease my trip where the ticket has been booked.

The details are

Passenger:- sushil kumar gupta

Flight:- ai-822

Date of travel:- 08.11.2019

Pnr:- yh99s

Ticket no:[protected]/1/1
Complaint marked as Resolved Jan 8, 2020

Complaint Status


[Dec 07, 2019] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
EaseMyTrip.com Customer Care's response, Dec 08, 2019
Dear Sir,

Greeting from EaseMyTrip.!

We regret the inconvenience caused to you.

We have forwarded your query to our concern authorities and you will get revert shortly.

Kindly co-operate with us till that time. Your patience is highly appreciated

Kind Regards,
EaseMyTrip Team
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    EaseMyTrip.com - non refund of cost of ticket on cancellation of flight