[Resolved]  EaseMyTrip.com — non refund of cost of ticket on cancellation of flight

Address:JAMMU, Jammu, Jammu and Kashmir, 180012

I have booked a ticket for travel date 08.11.2019 from srinagar to jammu on ai-822 flight. The said flight got cancelled due to bad weather. I have cancelled this ticket from easemytrip.com but they have refused full refund, on approaching air lines the anwser is that it has to be seen by ease my trip where the ticket has been booked.

The details are

Passenger:- sushil kumar gupta

Flight:- ai-822

Date of travel:- 08.11.2019

Pnr:- yh99s

Ticket no:[protected]/1/1
Was this information helpful?
No (0)
Yes (0)
Jan 8, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2019
EaseMyTrip.com Customer Care's response
Dear Sir,

Greeting from EaseMyTrip.!

We regret the inconvenience caused to you.

We have forwarded your query to our concern authorities and you will get revert shortly.

Kindly co-operate with us till that time. Your patience is highly appreciated

Kind Regards,
EaseMyTrip Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    314
    Resolved
    767
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information