[Resolved] EaseMyTrip.com — not refund the booking amount as flight cancelled due to bad weather by the airlines

MUSHTAQDAR708

Address:

192101

I booked an air ticket from srinagar to lucknow on feb28, 2019 for date december 12, 2019 vide id no emt66954310 and pnr no 6e - 576. The amount deducted from my debit card /atm card. The flight cancelled by the airlines indigo due to bad weather on the flight date which i booked from easemytrip.com
The booked amount had not refunded till this date
So your good self is requested to take the matter with the companies i. E easemytrip.com and indigo airlines

Regards
Mushtaq ahmad

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Mar 25, 2020

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Thank you for writing your query to us.

We would like to inform you that we have already accepted Chargeback for your transaction with Bank Ref No. 75120339333000315492105.

For further information you may check with your Bank.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)

Verified Support

Feb 21, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Thank you for writing your query to us.

We regret the inconvenience caused to you.

We would like to inform you that your Booking was under process as there was linkage issue of Airline with EaseMyTrip.com . Once we got final update from the authorities you were informed that Booking was rejected on your given contact details.

For your information refund amount already has been process from our end.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)

Verified Support

Feb 21, 2020

EaseMyTrip.com Customer Care's response Please ignore the previous update.