[Resolved]  EaseMyTrip.com — poor service from easemytrip

I never expected such a poor service from easymytrip.

Without noticing to me bus has crossed my boreing location and even i called to the bus operators they didn't picked mmy call.. And easymytrip website is too worse to find the details..

Easemytrip.com dear customer - your ticket is confirmed for chennai - bangalore, dep on 10/22/2019 11:30:00 pm at 23:30. Your ticketno is ets896b2pt219400 and refrenceid is emt65048692. For more info call : [protected]
Mob no: [protected]

Am looking for reambsment of my money back..

Thanks.
Was this information helpful?
No (0)
Yes (0)
Dec 3, 2019
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

Greetings from Ease My Trip.com

As per the operator's confirmation, the bus has been cancelled from their side and we have updated full refund in your same account.

Refund is under process against Ref Id -EMT65048692

Refund amount will take 5-7 working days to reflect in your same account.

Kind Regards,
EaseMyTrip Team
Complaint comments 

Comments

I've just booked 1 ticket from New Delhi to Dibrugarh on 24th October 2019
Booking ID is EMT65190726 .Even though the money has been deducted from my bank account yet the booking status is pending.

I've been calling them on both the customer care service numbers provided but no one is picking up my calls.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1306
    Pending
    315
    Resolved
    764
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information