[Resolved] Easemytrip.com — Refund amount of rs 17091 (payu id [protected], request id [protected])
On 11th april 2017 i have booked a ticket online via easmytrip.com from ahmedabad to goa date of journey being 19/5/2017 by indigo (India) flight
I received a ticket saying booking pending although the amount of rs.17091/- was deducted.
On query via e-mail (Since telephone was not accessible) for the ticket status easemytrip.com replied "the following itinerary has been rejected due to non-availabilty of seats in the same class booked by you. Your amount would be refunded automatically." further they promised maximum 72 hours to get the amount credited.
But till date i have not received the refund amount.
Complaint marked as Resolved Apr 19, 2017
Amount refunded on date 19th april2017
[Apr 15, 2017] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified SupportEaseMyTrip.com Customer Care's response, Nov 06, 2018
Apologise for the trouble caused. We hope your query has been resolved. We assure you that you will not be facing any such issue in future. For any further assistance or any query, you can ping us on our whats app number [protected] or you can mail us at [protected]@easemytrip.com We will surely assist you on priority.
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