[Resolved] EaseMyTrip.com — Refund has not been provided

Sowmya Suryanarayanan

from Bengaluru, Karnataka

Address:	110092
Website:	www.easemytrip.com

I had booked a flight ticket on easemytrip.com from Bangalore to Cochin for 22nd June. However, easemy trip had issues the ticket on the wrong date, which was the next day (23rd June). I realised this at the airport and I booked a fresh ticket at the airport.

I had raised a complaint with [protected]@easemytrip.com (Ticket ID: 1604941) on 22nd June and the issue has still not been resolved.

They are not providing any update on the issue even after writing to them several times. I would like to get a refund of the ticket and the extra money I had to pay on the new ticket because of their oversight

Was this information helpful?

No (0)

Yes (0)

Dec 16, 2018

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2018

EaseMyTrip.com Customer Care's response Dear Ma'am,
We are sorry if you to have faced any inconvenience in past because o[censored]s.
We would like to inform you that your refund was processed after all the checks and the same was credited to you and was acknowledged by you too over the mail. We hope that your query has been resolved. Please contact us on [protected] for any further queries.