[Resolved] EaseMyTrip.com — refund not credited in customer account | |
The complainant had booked two air tickets from lucknow to pune. First booking no. Emt45982866, pnr no. Khup2k (Indigo) on 18/05/2018 in the names of madhumita kar & vidushi kar and second booking no. Emt45985002 pnr no. Khfu9n (Indigo) in the name of ashok kumar kar. The said bookings were cancelled on 19/05/2018 as the travel plan was cancelled. The refund amounts have not yet been credited to customers bank account. The indigo airlines has informed that refund has been sent to trvel agency portal account. The said tickets were booked through your portal. So, please inform the status of refund and let us know how long will it take to get the refund in our account. Was this information helpful? | |
Nov 30, 2018 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 EaseMyTrip.com Customer Care's response Dear Sir, We hope that you got your refund. In future, we assure you that you will not be facing any such kind of issue. For any further query or any assistance you can ping us on our whats app number [protected] or you can DM us or you can mail us at [protected]@easemytrip.com We will surely assist you in a better way and will make sure you won't face any kind of problem in future. | |
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