[Resolved] EaseMyTrip.com — refund payment not received from ease my trip

 
1 Review
New Delhi, Delhi, India
 shrutipatel on Jan 20, 2019
We hve booked tickets from this website, emt45799563 on 15th may 2018, we have cancelled the tickets on 17th november 2018... Also received mail for full refund bt still we have nt received any refund amount of this cancellation. Its been 2 months we have called n emailed the company for the status bt no positive reply have been received. Evry time they say call airlines and airlines say call the company. As we have paid to ease my trip so we are expecting refund from company itself as its there fault in tickets and at last we have to cancel it.
All the required documents are attached with this. We would like you to help us with this issue and solve the same.

refund payment not received from ease my trip
refund payment not received from ease my trip
refund payment not received from ease my trip
refund payment not received from ease my trip
Complaint marked as Resolved Aug 28, 2019

Complaint Status


[Jan 20, 2019] EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
EaseMyTrip.com Customer Care's response, Jul 19, 2019
Dear Sir,

Greetings from Easemytrip!

As we have checked your refund has been processed from our end on 24-jan-19. and it takes 7 to 8 working days to reflect in account .

ACTIONS TAKEN
Request ID PayU ID Bank Ref No. Action Amount Status Refund status reason Requested Time Success Time Bank ARN
[protected] [protected] IGADNNFJP0 capture 94877.00 SUCCESS - [protected]:12:43 [protected]:12:43 NA
[protected] [protected] NA refund 94877.00 success Refund is successful [protected]:15:40 [protected]:00:59 IXGAMFDKU3

Thanks & Regards
Social media escalation
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    92%
    Complaints
    354
    Pending
    29
    Resolved
    318
    phone
    + 91 11 4313 1313
    +91 11 4303 0303
    location
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    EaseMyTrip.com - refund payment not received from ease my trip