[Resolved] EaseMyTrip.com — regarding refund for the cancellation of the flight with pnr-ehtnxe | |
Before cancelling my flight i call the customer care of easemytrip but they told that the flight will be cancelled from spicejet and when i call the customer care on spicejet the clearly mentioned that the amount that will be refunded is 5104 rupees as it was a corporate booking. I ask them thrice and i also have an audio recorder for the same. Kindly resolve my issue that even after so many followers and confirmation why only 1355 is refunded. Had i knew that such less amount will be refunded i would have never opted for cancellation since i was having the flight book for the next afternoon. It is really pathetic the customer care people give such vague information and make people do something which costs such heavy charges. I am really disappointed with the service of easemytrip and spicejet both. I want my refund since it was not my fault, had i been told the charges and such loss i would have never opted for cancellation. I have the audio recording which i can share anytime. Was this information helpful? | |
Jan 30, 2020 Complaint marked as Resolved Complaint has been resolved thank you EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jan 23, 2020 EaseMyTrip.com Customer Care's response Dear Sir, Greetings from EaseMyTrip We request you to kindly allow us some time we are getting this checked on priority. Verified Support Jan 23, 2020 EaseMyTrip.com Customer Care's response Dear Sir, Greetings from EaseMyTrip We would like to inform you that your full refund has already proceed from our end and it will reflect to your same mode of payment within 5-7 bank working days. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7) | |
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