[Resolved]  EaseMyTrip.com — requested a reschedule of my flight

I have booked a ticket from aizawl to gauhati for 26th december 2019. But due to the situation of assam, my work was postponed and i have to reschedule my flight so i request a reschedule and waited but receive no response for a week. My flight was not rescheduled and i again requested the same today. I kindly request customer service to ensure the matter promptly.
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Feb 9, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2019
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

Kindly share your Booking ID or Registerd Email Id and Contact Number so that we can check and assist you in best possible way.

Regards;
EaseMyTrip Team
Verified Support
Dec 22, 2019
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

Kindly provide us with your Booking ID or Registerd Email Id and Contact Number so that we can check and assist you in best possible way.

Regards;
EaseMyTrip Team
Verified Support
Jan 09, 2020
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

Kindly provide us with your Booking ID or Registerd Email Id and Contact Number so that we can check and assist you in best possible way.

Regards;
EaseMyTrip Team
Complaint comments 

Comments

I booked a ticket from New Delhi to Raipur on 14 Dec 2019
Booking ID is EMT67664240
even though the money has been deducted from my bank account yet the booking status is pending. When it will ne confirmed ?
We booked a train ticket from easemytrip, money was debited from the account but I didn’t receive any ticket confirmation or anything.

EaseMyTrip.com Customer Care's response, Jan 4, 2020
Verified Support
Dear Sir, Please share us your email id or contact number so that we can check and assist you on priority.

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