[Resolved]  EaseMyTrip.com — rude behaviors

Address:Keshvam estate Gopi gathiya rath opposite palm hotel near new balaji hotel odhav ring road ahmedabad, 382415

From
Raj sitapara
Gopi gathiya rath,
Othav kathwada road
Ahmedabad, pin
Mo [protected]
Date 6/8/2019

To,
The respected manager,
Balaji wafers pvt. Ltd.

I am writing this letter to inform you about the rude behaviour of one of balaji wafer’s sales person named bhavin patel, mo. [protected] supplier of kathwada, othav area.

Because of we are reseller of balaji’s product and one of the very busy shop @ highway ring road, we always needed balaji’s product very oftenly. So we ordered some balaji’s product and we needed it as soon as possible. So today noon salesperson bhavin came and screamed on us and misbehaving with in front of all our loyal customers includes ladies and family.
We only demanded urgent product and it’s their responsibility, and he agreed to supply as well, so what was the reason for such kind of discipline.
He also told us that only roots and days are decided for the demand.in no any case we can provide supply. I am surprised what if we needed more in urgent case or huge lot of order???
Our shop is very busy and famous in odhav and kathwada area so such kind of his miss behaviour is making wrong impression of balaji’s company and it’s belongs too.
Unfortunately it was not an entirely pleasant experience. And i will be not resist this kind of bad behaviour, as we are paying huge money for any product we buy from balaji wafer distributor. So i am sure that your staff’s good behaviour and manners towards shopkeeper must be respectful, polite and kindness.

I hope you understand whole situation, i can provide more information if you further needed. I am pretty sure you will reply me positively soon and talk to sales person bhavin patel.

As we are part of balaji wafer’s product seller and in future we will make your business more beneficial, only if your staff is behaviour is good towards to us. So please talk with him and get back to me.

Yours faithful
Raj sitapara
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Sep 21, 2019
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
EaseMyTrip.com Customer Care's response
Dear Sir,

Greetings From Ease My Trip!!

We request you to please escalate your issue to correct company (Balaji wafers Pvt. Ltd).
Your issue was not related to Ease My Trip. So escalate the issue to the correct authorities so that they can resolve your issue.

Regards,
Social Media Team
Ease My Trip
Complaint comments 

Comments

I want to cancel my flight on 14.08.19, from Delhi to Pune and on 15.08. 19 from Delhi to Pune. I have paid the free cancelation fees for the above tickets but again ease my trip is charging full cancelation fees.

I have called to the customer care service but they are not even picking the call even calling near about 17 minutes.

Please note that, i have tried to book a train ticket from Bhopal junction to Panvel through easemytrip with internet banking worth rupees1689049 on 6 August 2019. After payment deduction, it shows a failed transaction and my ticket was not also booked.
after enter otp it shows failed transaction.

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