[Resolved] EaseMyTrip.com — substantial delay in refund amount in my savings account

divesh chandnani

from Hyderabad, Telangana

Address:	500027
Website:	Easemytrip.com

Pnr 01vxow, my flight hyd-goa dated[protected] was cancelled from the airline's end (Trujet) for which they've expressed their grief and duly credited my total amount as refund of rs. 3, 998/-in the travel agents account from whom i'm (Traveler) is liable to be get, but easemytrip (Travel agent) is making unnecessary delay in crediting my bank account with the same amount viz., (Rs. 3, 998/-).
Despite of persistent phone calls, mails and communications with the executives i'm not finding a way to my claims.

Thanks & regards
Divesh
[protected]

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Jan 4, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We hope your issue has been addressed and we assure you that you will not be facing any such issue in future. As we have already given the feedback to the concerned department. We always try our best to give our customers the best resolution and try to keep our customers happy. For further you may ping us on our whats app no.[protected] we will surely assist you on a priority. We request you to please remove the review posted marking the closure of the issue raised

Apr 07, 2020

Updated by divesh chandnani Yes, my problem is resolved now than you for your efforts.