EaseMyTrip.com — ticket payment

I booked 3 flight tickets on 17 of october 2019 from bangalore to goa in air asia for 29 october 2019.
The sum total of rs.5313 was shown and the payment was made. The amount was successfully deducted but when i saw in the app it showed that the transaction was failed while the amount was deducted from my account. And also the payment status in the booking was shown to be pending. I tried calling their customer care several times but nobody received my call in-spite of showing that they provide 24/7 customer service which was very disappointing as their was no immediate assistance provided. Will i get a refund? Or will my tickets be booked? Please resolve this issue soon and oblige.
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EaseMyTrip.com customer support has been notified about the posted complaint.
Oct 18, 2019
Updated by Arin Jain
Please refund my money as soon as possible.
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