[Resolved] EaseMyTrip.com — travel refund | |||||
I have booked the kerala trip with easemytrip in august fro the travel date: august 29th. Unfortunately, because of disaster happened in kerala my flights (Indigo) have been cancelled and they refunded me the amount. Easemytrip team also agreed to pay the refund in 15 days of this incident. But, till now i am not getting a concrete response from them, they are kept delaying by saying many reasons which doesn't makes any sense. Easemytrip agent booking id: qrydomhol01aug18064 I will provide all the email transactions on the request. Please help me in getting the refund amount. Thanks a ton in advance. Was this information helpful? | |||||
Feb 8, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Dec 17, 2018 EaseMyTrip.com Customer Care's response Dear Sir, We hope your issue has been addressed and we assure you that you will not be facing any such issue in future. As we have already given the feedback to the concerned department. We always try our best to give our customers the best resolution and try to keep our customers happy. For further you may ping us on our whats app no.[protected] we will surely assist you on a priority. We request you to please remove the review posted marking the closure of the issue raised Verified Support Jan 02, 2019 EaseMyTrip.com Customer Care's response Dear Sir, We hope your issue has been addressed and we assure you that you will not be facing any such issue in the future. As we have already given the feedback to the concerned department. We always try our best to give our customers the best resolution and try to keep our customers happy. For any query and any further assistance please ping us on our whats app number [protected] so that we can assist you in a better way. | |||||
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