[Resolved] EaseMyTrip.com — wrong information provided

sweta.swetaa

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400086
Website:	flight.easemytrip.com

I am a regular traveller who books ticket through easemy trip most of the times.Its one the worst experience I have had from customer care of easemytrip. I called the customer care no: [protected] on 01.07.2018. I got the information that the flight of Go-Air will depart from international airport. But it was actually from domestic airport. How can the executives provide wrong information to customers..Dont you value our time, money, energy?? Luckily I reached airport at the peak time and the team allowed to check in.. If I would have missed my flight who would be responsible for that??

Was this information helpful?

No (0)

Yes (0)

Aug 21, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Jul 02, 2018

Updated by sweta.swetaa N one more thing..how will my extra charge will be compensated which was incurred in moving from here to there??

Jul 12, 2018

Updated by sweta.swetaa Nobody bothers here to resolve the complaints. Very bad service of Easy my trip i am experiencing..

Verified Support

Jul 20, 2019

EaseMyTrip.com Customer Care's response Dear Mam,
Greetings from Ease My Trip !

As We have noted your feedback and will be shared with the concerned team. We do take feedback seriously and act swiftly upon them. Please be assured that we will surely reach the root cause of the issue occurred so that you can have a seamless customer service experience in future.

Thanks & Regards
Social media escalations