Easy Cabs — Loss due to not turning up of booked car

Address:

New Delhi, Delhi

I have booked an easycab for 10 sep 04:00 with booking id: A[protected] for Delhi airport T3. The booking was confirmed. I got a call from the chauffeur with mob no: [protected] at 03:30 that he will be coming to my place at 04:00. He never turn up and i tried calling him up many times and he didn't pick up my calls. Since I was getting late I went by alternative way spending four times the amount which I usually spent for the same travel and I nearly miss my flight. This is highly irresponsible and unprofessional from their part. They didn't even give me any time to book another cab !!!