[Resolved]  EasyMobileRecharge.com — amount deducted but recharge not done and payment done from paypal account

Address:SR NAGAR, Hyderabad, Andhra Pradesh, 500038
Website:Easymobilerecharge.com

I recharged my other mobile number [protected] on 27/08/2019, with amount rs.398.

Amountdeducted form my my paypal account.
My invoice id number is 97239963.

Payment deducted but recharge is not done. But in my account not showing in orders and i even did not received email for this order. So i requested you please refund my amount rs 400 as soon as possible.
Otherwise i will complained to you.
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Sep 28, 2019
Complaint marked as Resolved 
EasyMobileRecharge.com customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2019
EasyMobileRecharge.com Customer Care's response
Dear Customer,

We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Your money is always safe with us. That is our promise! Your amount has already been processed for refund for order no 97239963 . It will be reflect in your bank account within 5-8 working days. Kindly keep in touch with your bank for refund.

If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com

We hope that you will provide us another chance to serve you.

Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
Complaint comments 

Comments

I did my recharge using easyrecharge.com and my 399 rupees got deducted but recharge was not done
How to refund my amount now?
Recharge done: 11 September 2019
I logged in as a guest
Recharge was not done but my. Money got debited.
Could you please check and revert asap

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